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Now I am stuck with a monster hutch because it was much more expensive to return (oversized package) than to keep it. The hutch color I received was for the most part different than the picture posted on the website. I didn't order from overstock in a long time and after this experience not sure I'll give it another try...To be fair, Overstock refunded a portion of the price which I appreciated. But unfortunately, I still have this ugly thing standing in my living room until hopefully someone from craigslist buys it.
I ordered quite a large item from overstock first time. I was very sutisfied with delivery to my residence ( they called me before actual delivery, asking when it will be appropriate to come). Since my residence has 24 h doormen service , I didn't worry at all. Item came well packed and it wasn't any single scratch inside. Instruction is very clear and it's wasn't difficult to assemble the bookcase. From the very beginning I intended to use this bookcase as a chest case, since it's very, very heavy. I bought leg support in Home Depot ( $ 1.79 each) and actual legs from IKEA $7.99 pair. It looks gourgeous!
Leaves our warehouse in 1-10 business days. *
Delivered by freight carrier. See Oversized Item Delivery Policy.
Upon delivery, if you notice any damage or defects, you must note them on the shipping receipt and refuse delivery. Notify Overstock.com immediately in the unlikely event of damage. More details
This item cannot be shipped to Alaska or Hawaii.
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This item will be shipped via freight carrier to your home,
excluding rural routes, remote
areas not in close proximity to areas commonly serviced by
freight carriers, islands,
APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please
provide your daytime and evening
phone numbers during check out so our carrier can contact you
to schedule delivery. Refer
to our Oversized Item Delivery Policy for additional information.
More
details
* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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