The second toner was in good shape. The first one looked as if it had been used or returned. The package was opened and the toner was everywhere. it made a huge mess! Overstock was very good at sending a replacement toner, which seems to be in good shape. The customer service was very good.
This is an excellent product; HOWEVER, after four days of using the printer, the cartridge began to leak inside the machine (and all over the copies). This is the first time that I've purchased this particular product from this particular merchant, but I have never had problems in the past. Overstock is sending me a replacement cartridge, and I was able to clean the machine. I am just hoping this doesn't happen again, and I hope that Overstock will so alert the manufacturer of the cartridge!
- How accurate was the sizing? Perfect
- Please tell us about the quality of the product. The overall quality of the product is excellent; however, the first cartridge started leaking into the printer after four days of using it.
- Was the product free of any manufacturer defects? It seemed to be