My wife and I just love this shredder. When it arrived, about 48 hours after I ordered it, we initially though we ordered something wrong because it arrived in a very LARGE box. It was all the packaging material that made the box so large. Read the measurements of the machine carefully because it is a big larger than we expected. We have a small home office and I wanted a shredder that would shred paper, cds and dvds, credit cards, handle small paperclips, staples and junk mail. I love that I can take junk mail and not even have to open it and simply feed it into the shredder. The cross cut blade is good, as the paper is cut into small pieces. Our home office is located near our master bedroom, in the past, I had to wait to shred something because our OLD shredder was too loud, now, this new model is quiet. I can shred at any time without fear of disturbing my wife. We like the Fellows brand, our OLD shredder was also a Fellows brand machine that we had for over 10 years, we gave it to a friend because it still worked great! So why did we buy a new one, well, our old one did not shred CDs or handle staples, etc.... Overall, we are VERY happy with this product. Even happier, when we checked the price at our local office supply store, it was more money there, we really enjoy the savings and fast service we get from Overstock.