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| Some Assembly Required |
| Manufacturer: | ![]() |
I ordered this cart because it appeared to have every feature I needed. After I put it together (I am a woman and it took 4 hours but I did it!) I realized it didn't have the shelf in the storage area behind the doors, NOR did it have the holes in the wood to infer a shelf belonged there! I would not have bought this if I knew it didn't have that shelf, since the area is approximately 23" high. I called customer service and was told it would be sent to the research department and that I would hear in 3 or 4 work days. (Research what? I told them I didn't get what was shown in the picture.) I called on the 3rd workday and was told to wait a day. I called at the end of the 5th workday and talked to a sympathetic person who finally agreed to refund me $20 so I can go buy a shelf and brackets and install a shelf myself. I think I let them off the hook too easily but I want this problem resolved. So don't buy this if you also want that shelf. I did give it 4 stars because other than that it is a nice, sturdy and attractive unit. Beware that the unit is much lighter than what is shown in the picture (it is medium oak). But the color is attractive.
Delivered by freight carrier. See Oversized Item Delivery Policy.
Upon delivery, if you notice any damage or defects, you must note them on the shipping receipt and refuse delivery. Notify Overstock.com immediately in the unlikely event of damage. More details
This item cannot be shipped to Alaska or Hawaii.
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This item will be shipped via freight carrier to your home,
excluding rural routes, remote
areas not in close proximity to areas commonly serviced by
freight carriers, islands,
APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please
provide your daytime and evening
phone numbers during check out so our carrier can contact you
to schedule delivery. Refer
to our Oversized Item Delivery Policy for additional information.
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details
* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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