I contacted Overstock several times about the location of my product when they finally told me the order was lost. I understood and things happen. However, when I asked them to reorder the product and send it to me via expedited delivery, they denied my request. When I finally received the product, I found out how poorly built the item is. None of the predrilled holes match up when trying to assemble it and the plastic pieces were broken. One of the legs on the chair was scuffed up, as if it's been used before. I would not recommend this product. There are very similar ones at *** that I recommend.
This is the third stool we've owned in 30 years. These stools get a workout at our house. The only plastic part on the product is the hinge which broke on assembly. Don't know why they'd use this plastic part as everything else is VERY sturdy. My husband was able to upgrade the assembly using wooden dowels so we had no replacement issues but be extremely careful when assembling. Fast delivery and great service from Overstock as usual.
- How accurate was the sizing? N/A
- Please tell us about the quality of the product. Great quality except for the plastic hinges
- Was the product free of any manufacturer defects? Yes
The seat is comfortable. easy to put together. I don't like the hinge bracket on the seat, it's plastic. although the plastic hinge brackets don't affect the safety or purpose of the chair/steps tool, it lowers the quality by a little in 'my book'. Overall, I love the look and stability of it. Got a great deal on it through Overstock.com.
I'm very happy with my Cosco stool. It arrived quickly, and all the parts were in the box. It took a little time, about an hour, to put together, but if you are reasonably handy, you can do this. It's great for me to get high objects from my cabinets, feels very stable and sturdy, and I like the lift up seat. My toddler grandkids pull it up to the sink to wash their hands, and it's nice as an extra seat at the kitchen island. I would definitely buy this again.