Apr 24, 2013
martharg
from Pine Lake, GA,
Rating:1.0
First of all, this product arrived almost before I ordered it! That was great.
The first problem came when I had to unscrew the hardware from the bottom of the seat. It would have been so much simpler to just include the screws in a little package. It took three people (all with advanced degrees and experience of age) to get the screws out because they were in so tight.
Don't even think about using the instructions that come with the chair. Go directly to the internet. (You can call the 800 number, but they aren't happy and will just send you to the Internet.
After said three people struggled with assembly for an hour and gave up, it became clear that a part was missing. The part has been ordered and when it arrives, I'll write Review Part 2.
- How accurate was the sizing? NA
- Please tell us about the quality of the product. Poor Assembly Instructions; missing part
- Was the product free of any manufacturer defects? No
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Would you recommend this to a friend? No