To begin - I didn't appreciate having to go to the post office to pick up the item because Overstock sent it with insufficient postage due. Next the return address or sender was very hard to read - and I did not know initially that it was the item I ordered. Inside the item was sent in box labeled as a shrink wrapped DVD box - with Disney characters on it. I almost sent it back as I had not ordered DVD's. Finally, I decided to open it and discovered it was the toner cartridge. I am waiting to use it - as my current cartridge has not quite run out of toner at this time. The price was right - I'm just hoping I haven't got any additional problems with it. My suggestion - work on the shipping end of things - and you might save yourself some hassles - and give your customers less headaches. Your note at the top of this page says always $2.95 shipping on your entire order - but you don't make it clear that your customers will have to pay the balance.
- How accurate was the sizing? ok
- Please tell us about the quality of the product. ok
- Was the product free of any manufacturer defects? too early to tell