I thought I would save some money but the toner cartridges leak toner everywhere. There's powder all over the printer drum and paper. Ruined my carpet. Awful. Bought official Brother toner from a big warehouse store. I'm not willing to be cheap again.. Waste of money.
I was very disappointed with the first shipment I received as the set of toner was terrible. After calling customer service and getting a replacement set, everything is fine. By the way, the customer service rep I talked with was very helpful and apologetic. I will do business with them again as things do happen from time to time.
- How accurate was the sizing? accurate
- Please tell us about the quality of the product. The original order of toner was defective (maybe out of date toner-I'm not sure). However, the replacement toner was fine and everything is printing just fine.
- Was the product free of any manufacturer defects? The replacement toner is just fine!
The toner in this set is unusable, it leaks severely in the printer, and when printing you got blotches of toner all over the paper. First the blue cartridge leaked, then the yellow. Even trying to get it from the package to the holder it leaked all over my desk and the floor. Had to clean the inside of the printer out many times, finally gave up. I have used refilled or other than OEM toner before that were OK, but this item was completely unusable. I haven't tried the drum yet, but if the toner is any indication I don't think I'm going to be happy with that either.
- Please tell us about the quality of the product. Toner is unusable
- Was the product free of any manufacturer defects? No