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don't recommend them
 from Upstate New York,  Jun 18, 2013

The cjhairs looked great when we were done assembling them. with in a few months they got wobbly and I tried to tighten the screws and it did not make a difference. a year and half later they are going in the garbage. The frame is starting to crack and I can't risk a client falling. I wish I thought of craigslist and a little bit of elbow grease and I could have had a better quality product for the same price. Overstock has become a high end walmart with all made in china products that look nicer.than walmart products.

  • How accurate was the sizing? pretty close
  • Please tell us about the quality of the product. terrible
  • Was the product free of any manufacturer defects? yes and no
  • Would you recommend this to a friend? No
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Rating
Wince...
 from SLC, UT,  Dec 3, 2013

Gratefully what the manufacturer lacked in consistent QA/QC with these chairs Overstock made up for with great Customer Service. It's hit and miss with these chairs what kind of finish quality you are getting. I saw finish cracking and uneven application as well as tool marks in the leather that needed some buffing out. I got one chair that looked like it went from assembly to finish where glued in dowels were not sanded off smooth with the chair frame... the wood finish had "waves" from dripping and running and even some cracking. The style worked well with our office space entry way but I did have to return chairs with multiple problems. The manufacturer needs to greatly increase their QA/QC to get a recommendation for these chairs. I ordered 4 chairs, ended up getting two replacements, and it was still a "Frankenstein" project to decide which parts would create the needed 4 chairs. Your purchase is a gamble.

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  • Would you recommend this to a friend? No
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Rating
Great Office Chair!
 from MA,  Jul 19, 2013

This is a great chair! Initially I ordered two of these chairs and placed them in a reception area for work. After receiving the first group we were so pleased we decided to order several more. The quality is very good and the chair elegant and durable. I would recommend these to anyone.

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  • Would you recommend this to a friend? Yes
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Rating
Reception chairs
 from Bingham Farms, MI,  Apr 4, 2013

I was very pleased with the chairs, as I have been with all my other Overstock.com purchases. We had a bit of trouble putting them together and I would have preferred they came already set up. But this was minor considering the excellent price and the quality look. Very satisfied.

  • How accurate was the sizing? very accurate
  • Please tell us about the quality of the product. The chairs look very nice in my office. They are guest chairs for my clients.
  • Was the product free of any manufacturer defects? yes
  • Would you recommend this to a friend? Yes
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Rating

We've had this chair a couple of years in our office entry. It doesn't get a lot of use, but it serves it's purpose. I bought two and they've both held up fine. The wood has a reddish tinge to it. Simple to put together.

  • How accurate was the sizing? Good
  • Please tell us about the quality of the product. Good quality
  • Was the product free of any manufacturer defects? No defects
  • Would you recommend this to a friend? Yes
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Rating
Boss Traditional Black Reception Chair
 from Mount Vernon, WA,  Aug 31, 2011

We are very pleased with the office chair quality, looks, and price. They look great around our conference table.

  • How accurate was the sizing? n/a
  • Please tell us about the quality of the product. Very good
  • Was the product free of any manufacturer defects? Yes
  • Would you recommend this to a friend? Yes
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Rating
Boss Traditional Captains Guest Arm Chair
 from Hamden, CT,  Sep 24, 2007

This chair is a bargain! It was easy to assemble, looks pricier than it is, and is quite comfortable. The item was also quite easy to assemble and arrived quickly. You won't be disappointed with this one.

  • Would you recommend this to a friend? Yes
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Rating
Boss Traditional Captains Guest Arm Chair
 from Oklahoma,  Jun 18, 2007

I ordered two chairs for my office and I was very impressed by the service, promptness of the shipment, and the value of the chairs.

  • Would you recommend this to a friend? Yes
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