Only negative I can see is that the assembly instructions could have been a bit more enlightening. Other than that I find this to be an excellent chair, very comfortable and easily adjustable. I wanted a fairly high seat and this model is one of the highest. The leather is comfortable and appears that it will hold up. I ordered the wheels to use on hardwood floors and they are GREAT. NO SCRATCHES!!! I also like that this chair is not overly large, since my office area is not the roomiest. The arms are adjustable to fit persons of varying widths as well. I assembled the chair with the arms in the narrowest position and still found it roomy (although I am somewhat lean to be honest). I have lumbar spine problems and this chair is great on my back...many chairs have either no curve or excessive curve on the lumbar region making it unbearable for me. This chair is great in that respect as well. I hope they keep making it so that one day when mine wears out finally, I can get a replacement!
- Did the product fit true to size? yes
- How is the quality of the product? very good
- Was the product free of any manufacturer defects? yes