As I am writing this review the buttons that are over the screws of the chair are popping off. That is the main flaw of the chair. Also during the assembly you may notice that the screws sent to attach the arm rests are too short. A trip to the hardware store can remedy that ( also pick up some crazy glue for the flying buttons ). The chair looks good, its comfortable, but you can't lean back, so if you want back support its good. Overall I would say spend a couple of extra bucks and get a better quality chair.
Do not trust this manufacturer. The chair is made of cheap leather and the stitching is flimsy. On top of that, they neglected to include any of the hardware (screws, etc.) needed for assembling the chair. Overstock customer service was decent about resolving the issue, but this is the SECOND time in a row that I've ordered a chair from this mfg through Overstock and the box arrived with no parts. Look elsewhere!
Easy to put together IF you read the directions. Only 'nit-picky' deal is the instructions on how to adjust the chair height are 'tacked' to the bottom of the chair. If you don't notice they're there ......... pain in the bxtt getting the first adjustment.
Assembly was easy and fast. All parts fit and went together without any problem. Don't worry if you can't find a package consisting of 12 screws, as they are screwed in waiting for you to to unscrew them and screw them back with the parts in place. No pointed wood screws are used. The screws are all heavy duty, and screw into embedded nuts. The chair looks good, and is comfortable. Lets you lean back with little effort. Easy Height adjustment. Excellent Value.
I'm not mechanically inclined but even I was able to assemble 2 chairs by myself. 1 chair was missing 2 castors and lift parts but I chatted online to a really nice rep and the parts were here a few days later. Excellent customer care and great communication. I received more emails to ensure I was taken care of. Now that's the way to do business!! I would recommend this chair and this company to anyone.
- How accurate was the sizing? Very
- Please tell us about the quality of the product. Heavy duty and very nice.
- Was the product free of any manufacturer defects? yes
This is a very comfortable chair that appears to be really expensive. After about 13 months, the base started to squeak a little, but it is used seven days a week by my son so wear and tear is to be expected. It is hard to find a top quality office chair at a good price. This one is well worth the investment.
- Please tell us about the quality of the product. Excellent
- Was the product free of any manufacturer defects? No defects
We are a big & tall couple, weigh less than 300 pounds each, however, this chair broke apart after 9 months of individual use, it wasn't the seat but the plastic handles that broke. My husband wanted to put the handles back together with epoxy glue but I told him "never mind", this is not the brand for us. So if you are a litle heavy like we are don't bother. The upside is that the chair was comfortable while it lasted.
- Please tell us about the quality of the product. We are a tall family, weigh less than 300 pounds each, however, this chair broke apart after 9 months of use
- Was the product free of any manufacturer defects? not sure
Awful designed, a manufacturing nightmare. This product should not be sold to anyone. No lumbar support, the back so deeply recessed that it curved your spine in an unnatural position. For the money paid ($) more padding should have been provided for the comfort of the customer. Overstock should stop buying this model or consider not buying from this manufacturer at all. It makes Overstock complicit in dumping bad product on the market.
The chair is OK i guess, but it only leans forward which is a problem.
- How accurate was the sizing? correct
- Please tell us about the quality of the product. ok
- Was the product free of any manufacturer defects? I believe there were no defects