The 'bad' news is that it arrived before the email saying that it had shipped! I had read all the other reviews before buying and had a little anxiety about how it would smell and how hard it might be to assemble and how far back it would tilt. All those concerns were moot. No odor issues whatsoever on this until. It simply smelled 'new.' The assembly was surprisingly easy and straight forward. Only one problem occurred and that was attaching the plate to the underside of the seat cushion. Look carefully for an arrow and the word Front stamped on this plate. I didn't see this and attached it backwards. This put the lever to raise and lower the seat on the left side which was a big clue. Also, it was tilted slightly downward in front, and nothing I could do would allow me to tilt backward. I got the message. I remounted the plate and THEN, saw the arrow + Front. Now, the lever is on the right side and when you pull it outward to the right, the chair tilts as it should. When you return to the upright position and push the lever inward, the seat locks upright. One more thing that might be helpful to you is a dimension that I couldn't find, but now know. With the arms attached, this chair will fit into a 25 inch wide space on my desk between the drawers! Finally, if you're looking for 'serious' lumbar support, it's not as robust as you might wish, but there is some lumbar support and as you probably already know, it is not adjustable as some car seats are. The fabric on the chair is very nice and a rich, chocolate color! Well done, Overstock!!