Boss Caressoft Reception Box Arm Chair

This chair arrived promptly - in 4 pieces (2 sides, 1 back and 1 seat bottom) along with 2 metal bars (seat supports), no visible assembly insttructions, and a small plastic baggie containing an allen wrench and a label that said "find hardware here." Well, an allen wrench is NOT hardware; and this caused confusion - thinking some parts had not arrived. Called Overstock and asked for hardware and assembly instructions; they arrived a week later. Initially, I was bewildered because unless the "sockets" that were to receive the bolts were beneath the bottom cushion covering, it was NOT going to happen with flat-ended bolts. Then the light dawned! There are 4 allen-head bolts in the bottom of the seat cushion and 2 in the bottom of the seat back; they must be removed, inserted through the support bars and then rebolted into the seat bottom. Likewise, the ones in the seat back must be removed and then reinserted after threading through the rear leg brackets. The assembly instructions had been tucked inside the seat bottom cover and weren't evident until assembly had begun. The milling was just a tad off, so it was rather difficult to line up the bolts to refasten them; and as a resultk one of the front legs leans out at the bottom just a fraction more than does the other one. Overall, however, this is a good item for the money and will suit my purposes - need for another guest chair in a small living room.

• Did the product fit true to size? yes
• How is the quality of the product? looks like it will wear well
• Was the product free of any manufacturer defects? assembly instructions could have been clearer.
• Would you recommend this to a friend? Yes

We have had these chairs for several years and they have stood the test of time. They aren't the highest quality chairs, but they still look great after several years of use and have kept their shape, color, etc. They would work well in any office setting.

• How accurate was the sizing? sizing was as described
• Please tell us about the quality of the product. good for price
• Was the product free of any manufacturer defects? yes
• Would you recommend this to a friend? Yes

I read numerous reviews before purchasing these chairs for my office and read that they were difficult to assemble. If you are handy with a screw driver (allen wrench in this case) you can easily put these chairs together in no time. We got five of these bad boys and they get plenty of use and abuse in our busy office. The leather is holding up quite well and not deforming at all like some of the other customers have reported. They seem to be slightly over sized when you are in them and are quite cozy for a waiting chair. I also read that they aren't comfortable to sit in, to adress that I look at it through a lens of reality. Its not a plush recliner that I paid 2K for, its a waiting chair! Great durrable chair for a great price. You will not be disapointed with these in any type of waiting area.

• Did the product fit true to size? Yes
• How is the quality of the product? Great
• Was the product free of any manufacturer defects? Yes
• Would you recommend this to a friend? Yes

I picked these chairs over the traditional home theather chairs for my home theather and I am happy I did. They are sturdy, comfortable, and offer a variety of seating arrangements that I would have lost with fixed theather chairs.

• How accurate was the sizing? as advertised
• Please tell us about the quality of the product. love the material it's made of
• Was the product free of any manufacturer defects? yes
• Would you recommend this to a friend? Yes