The desk is very good as a work desk. The pullout keyboard tray was missing but O immediately corrected the mistake. Only thing that I find somewhat defective is the aligning of the cabinets on the hutch are off. You would have to eyeball when installing b/c the holes on the wood/s are not accurate on how it should be installed.
- How accurate was the sizing? very accurate
- Please tell us about the quality of the product. very sturdy and classy looking
- Was the product free of any manufacturer defects? yes
I am almost finished putting it up. i had no idea it was so big. it is beautiful but takes a lot of space in the family room. It would do more justice in an office. I am keeping it, just have to get smaller chairs for viewing television and games. I now have my own office. It was a bit dificult putting together and came in five boxes. I should have known by the boxes, YA THINK!!
I ordered this desk from overstock & this has been the worst delivery experience of my life. From the day I got the notification of shipment YRC's website stated a delivery date of 4/16/13. When the evening of 4/15/13 came & I still hadn't received a call with a time window, I called them. I was told if I hadn't called it wouldn't have been delivered the next day & that someone would call me before 8am with a time window. 8am the morning of 4/16 came & went. I called again. They tell me it's not being delivered that day but they can do any other day that week. That does me no good given I took the 16th off of work. They lied & said they called me and left me a voicemail on 4/15, which they did not. They lied & said they followed up with an email, which they did not. Then they had the nerve to charge me $91 for inside delivery?! What residential delivery isn't for inside?! The only person I spoke to during any of my number of calls who had an idea what was going on was Jody. Unfortunately, even she couldn't make any of this worth my time & trouble I am disgusted, appalled & angry. This was my first experience with YRC frieght & I can guarantee it will be my last. Why is Overstock still using them?