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Huge, heavy and not complete
 from Biddeford Maine,  Oct 4, 2011

Calling this desk huge is an understatement, just like calling the universe huge, which it is. However the very word "huge" does not convey the enormity of this desk. It came in three large heavy boxes, and took about 8 hours to assemble. While the finished product looks nice there were several issues I ran into during assembly process. The first thing I noted, is the parts needed are spread throughout the three boxes, requiring one to open all three, and spread the parts around. This creates an unnecessary step that took time. The drawer assembly was far more complicated than it should be, and one drawer face was not correctly manufactured. I was also missing the right size fasteners in the kit, and found myself at the local big box hardware store getting the right ones. While Bestar did replace the defective price and missing hardware it took the better part of a week. This was unacceptable considering the price I paid. The doors to the hutch did not fit, and I had to spend an inordinate amount of time adjusting the hinges. They are not perfect, but they are close. I would have liked one long drawer under the hutch portion of the desk. All in all it is a good product, but not outstanding. If you don't mind the time consuming and laborious assembly, lack of quality control and slow customer response, perhaps this is the desk for you.

  • How accurate was the sizing? fairly
  • Please tell us about the quality of the product. heavy particle board, cheap laminate
  • Was the product free of any manufacturer defects? no
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Rating
Not how it appears
 from Florida,  Dec 25, 2011

This desk appears for be made from metal and heavy duty laminate. It is not. It is made from pressed wood (mdx) and cardboard. I was shocked that the floor pieces that hide the screws are actually cardboard bent to make them look good in the picture. I would not have paid this price for a pressed wood product. Putting this together is no picnic and the locking cams that are included are flimsy. I have purchased additional L plates to make the corners sturdy and am trying to figure out how to make the sides that touch the floor water proof, since I have to mop the floor and they will get wet and deteriorate(which is why pressed wood is so cheap, it's just pieces of wood glued together and once wet, it is ruined and falls apart).. I bought this because I wanted a really nice desk, finally. This is not it and I would like to return it but don't feel I should pay for shipping for a misrepresented product. I quit assembling halfway through and can't get motivated to finish since it is such poor quality. I should never have bought something like this online and won't again. Also, beware that the color pictured here is totally off. It is very dark, a cherry color.

  • How accurate was the sizing? ok
  • Please tell us about the quality of the product. poor
  • Was the product free of any manufacturer defects? no
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Rating
Not the best quality
 from New Milford, ct,  Dec 5, 2014

The picture and price make the item appear to be of higher quality than it is. A disappointment to pay so much for not real/solid wood.

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Rating
Office Desk from Purchase to Usage
 from Phoenix, AZ,  May 10, 2012

I found this desk on Overstock and I knew that's the one I wanted to go with at the office. It has the same wood coloring as the doors and the framework and I sized it up so that it would fit within the dimentions of the office + a bit of movement space. Making the purchase was easy peasy. Shipment said it was going to take a max of 6 weeks, but it came in 2 weeks or so which was fast. Was in 3 long HEAVY packages. Some damage to the undersides of the desk during shipping; the plywood had a BIG chunk taken out, but nobody's going to see the underside. I think they could have improved a bit on the packaging material since it was plastic wrapped, with some cardboard blocks to keep things from shifing and then the cardboard outside. Only thing is, with improved packaging is increased pricing. Understandable. Building and installing the desk, I took the challenge (which I don't recommend) of building it halfway by myself which took me a good 1.11 days or so to get half way. All the pieces where there though the labeling of some of the pieces were cut off. For example I was looking for C45F, and when I finally found the piece, it's label was cut off to read 45F. Otherwise, it was easy to install. Looks great in my office, and I get many good comments about how much my desk looks awesome.

  • How accurate was the sizing? Exact
  • Please tell us about the quality of the product. During shipping it was damaged
  • Was the product free of any manufacturer defects? No
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