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After 6 to 7 weeks of waiting for the order to arrive, I was notified that delivery was ready. I took the afternoon off from work so that I would be home to receive the delivery. There were 4 different boxes. 3 were delivered in good shape. The 4th box, containing the desk top, was cut on the top. Further investigation showed that a 3 inch hunk had been taken out of the desk top. This was very disappointing. I called overstock.com and they gave me 2 options. Refuse the delivery and cancel the order or accept the 3 boxes and wait another period of weeks for the 4th box to be replaced. The continuing wait exceeded my patience and I cancelled the entire order.
The desk is sturdy and fits perfectly in the intended spot. The only caveat is that the instructions for assembly are very poor. One needs to be very good at assembling product. It took my husband and friend 2 days to complete and the friend is quite competent is this task.
I was very pleased in how easy it was to return the product. I ended up not repurchasing however the shipper and Overstock was very attentive. I have ordered many things from Overstock and I'm always pleased with the out come.
This is a great desk! It was packaged well, received without any problem, and was very easy to put together. The desk is well designed, functional, and very sturdy. I'm very pleased with the purchase.
Leaves our warehouse in 1-10 business days. *
Delivered by freight carrier. See Oversized Item Delivery Policy.
Upon delivery, if you notice any damage or defects, you must note them on the shipping receipt and refuse delivery. Notify Overstock.com immediately in the unlikely event of damage. More details
This item cannot be shipped to Alaska or Hawaii.
More details
This item will be shipped via freight carrier to your home,
excluding rural routes, remote
areas not in close proximity to areas commonly serviced by
freight carriers, islands,
APO/FPO addresses, P.O. Boxes, Alaska and Hawaii. Please
provide your daytime and evening
phone numbers during check out so our carrier can contact you
to schedule delivery. Refer
to our Oversized Item Delivery Policy for additional information.
More
details
* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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