Warning: California residents only, please note per Proposition 65 that this product may contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. We cannot accept returns on this product.
I bought these ink cartridges because the posting listed the name and model number of my printer.
When the package came, the box boldly said they were guaranteed to work. They didn't. I put in first one, then another of the color cartridges and the prompt on my screen appeared that the cartridge is either faulty, counterfeit or incorrect for my printer.
When I looked back at the box for a way to get in touch with the company I found that there was no company name anywhere on the package, no web address, no telephone number...nothing. I then had to drive across town, go to XXXXXX XXXXX and pay three times as much for real HP cartridges, which incidentally work perfectly.
A true lesson of you get what you pay for.
Is there a guarantee on a "remanufactured" versus a new cartridge? How can a remanufactured product be as good as a new one?rem12 on Oct 28, 2012Please enter a valid question.Answer This Question
Overstock.com guarantees all Reconditioned or Refurbished items, and most fall under our Standard Return Policy. Overstock.com resells some products that customers return to us or to a manufacturer, as Reconditioned or Refurbished items. Customers return items for various reasons, including a change of mind, a dislike for the product, or difficulty operating the product. Whether a customer returns a product a month after purchasing it or the next day, we label the item as Reconditioned or Refurbished.overstockcustomercare1 on Oct 29, 2012
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Usually leaves our warehouse in 1-2 business days.
Standard Return Policy:
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
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