As the designer of this jewelry I owe anyone who received a bracelet and lost it, or had problems because of the magnet, a HUGE apology. I thought the magnets would be a great idea for ease, but it ended up that not a single supplier could provide me with magnets of sufficient strength. That is why for many months now I have added a safety chain, or put either a Lobster clasp or hook and eye clasp on all the bracelets. I would be honored to replace any lost items - or repair those that didn't get lost - at no cost; even if you have already returned the item and received your refund. None of this is Overstock's fault. I take sole responsibility. You can email me for detail information. Please accept my sincere apology. I pride myself on creating the best natural stone jewelry possible and feel like I let my clients down when something like this happens. Fortunately, after selling thousands of pieces of original natural stone jewelry, this is one of the few incidents.
- How did the image on site compare with the actual product? better
- How accurate was the on site description of the product? great
- Please tell us about the quality of the product. Excellent
When I bought this bracelet it said the it closed with a magnetic claps.Mine had a crab piece that closed it. Am NOT HAPPY.Cheaply made.
- How did the image on site compare with the actual product? OK
- How accurate was the on site description of the product? It wasn't
- Please tell us about the quality of the product. Nice size chunks of lapis