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Worst customer service for Zeyner
 from Canada,  Oct 3, 2014

I bought this bag from Overstock last summer and thought it was ultracool. I didn't have the opportunity to use it (I have several bags and I rotate them occasionally) until early 2014. The first use the strap connector piece broke while I was carrying it to my night class. I had to hold it the rest of the evening and bus trip home as it wouldn't stay closed carrying it by the handle. I called the Zeyner company and was told to fill out a return/repair form, which I did. They didn't tell me to send the belt at that time. A few weeks later I received an email asking when I planned to send the belt. I replied that I hadn't known I was to send the belt and wanted to confirm address to ship to. I've never heard from them since. I sent the belt a short time after that initial contact and I know it was received as I tracked the package and it was signed for. My email in August went unanswered. I tried calling their phone number a few times, but it always went to voicemail. The international phone number just disconnects and never rings through. I sent another email today to see if they are ever going to send a replacement belt as I cannot use the bag without one. To say I'm disappointed is a mild understatement. This was an expensive bag and it sits unused. As I'm writing this my email this morning just bounced - "mailbox quota exceeded". It looks like you cannot even email them reliably. I doubt I would buy another one from them.

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Zeyner laptop briefcase
 from gr, MI,  Jul 11, 2013

The styling is totally Italian; slim, designer quality, metal hardware compliments the brown leather for a stunning masculine design. Using this briefcase as a laptop carrying case, you're in a modern step anywhere you transit, home and/or office, academic venues. A well-rounded modern look with pizzaz and forward-looking to meet the marketplace with style.

  • How accurate was the sizing? perfect
  • Please tell us about the quality of the product. excellent
  • Was the product free of any manufacturer defects? Yes
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Saddle Up
 from Dayton, OH,  Jan 17, 2013

I purchased this briefcase to give as a gift. With Zeyner I knew I couldn't go wrong especially after all the other Zeyner briefcases I have purchased here. Stylish, durable and personality plus. Trust that you won't see this everywhere.

  • How accurate was the sizing? Accurate
  • Please tell us about the quality of the product. Very durable
  • Was the product free of any manufacturer defects? Yes
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