i bought this backpack and i was simply disappointed, in the past i have order backpacks from this company and to this day i still have that backpack and had no problems, but after 2 years i decided to get a new one, i chose this one...it's on its way back to the company.
the quality was good just there is a one things i would like see change, but for the price it was good enough. I would like to see the handle lock in place, the pocket are very very roomy... the pocket were big enough for me to get someone to monogram my son's name on it for summer camp. i have only had it for 2 week so far so good lets see how it comes back from summer camp.
I have had this backpack for maybe 2-3 weeks now and the zipper is already splitting almost every time I zip it up. Because I modify the backpack by cutting off the straps so I can fit it in my locker with ease, I don't think I can return it at this point. Which sucks, because the zipper has nothing to do with the straps. On a positive note, it was a great price, and I received it in 2 or 3 days after ordering it.
Usually leaves our warehouse in 1 business day. *
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
Our standard shipping method is ground shipping. We also offer expedited shipping for most items. Your final shipping cost and estimated delivery timeframe will be available at checkout.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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