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25-inch expandable luggage - problems
 from San Diego, CA,  May 29, 2012

Bought two of the same pieces of luggage for a 12 day trip to Europe. Full bags were difficult to wheel with the single pole pull. One of the pulls was very difficult to fully extend, and would lock in the half open position. The ID tags were stripped by airport bagage processing machinery the first day. Additional carry-on bags did not adapt well to the attachment system.

  • How accurate was the sizing? accurate
  • Please tell us about the quality of the product. one new in original box; the other in a used box with no lock or use instructions
  • Was the product free of any manufacturer defects? No
  • Would you recommend this to a friend? No
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Suitcase
 from wellingsly,  Apr 23, 2013

I took this for a four hour plane ride and it worked out just fine. I almost didn't get it due to the other bad feedbacks. I don't know if i just go lucky, but this brand has always worked out for me

  • How accurate was the sizing? as it stated
  • Please tell us about the quality of the product. it was good
  • Was the product free of any manufacturer defects? love this brand
  • Would you recommend this to a friend? Yes
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Poor Quality
 from Santa Rosa, Ca,  Jun 26, 2012

After spending the day packing our two new suitcases, that replaced the two Swiss brand suitcases that have traveled the world with us, I realized these did not hold as many clothes due to the size and shape of the product. We where replacing two 25" cases. The very early next day departure for our 15 day holiday to Iceland and Norway, we loaded our new suitcases in the trunk and drove to SFO Parking upon arriving and taking out one of the suitcase the wheel broke into several pieces, great start, they also do not roll very well, and are not suitable for people who tend to overpack, also the zippers although say they are self-reparing we had a few "scares" unpacking and repacking because the zippers failed. Thankfully I saved the lifetime warranty card, but I really do not want to keep them, simply because when your traveling you want a safe reliable case that you don't have to worry about.

  • How accurate was the sizing? No much smaller
  • Please tell us about the quality of the product. Poor
  • Was the product free of any manufacturer defects? No
  • Would you recommend this to a friend? No
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