I bought this set after reading the ratings, deciding that the good reviews outweighed the bad by far. However, I still had some concerns since the majority of the reviewers listed themselves as infrequent travelers and I am not. I fly round trip 3 to 4 times a months, so my luggage is subjected to excessive amounts of airport handling. Would it crack open like the bad reviews said? Could I afford to replace them if I had to?( I bought the 2 year extended warranty in case that happened).I didn't want my review to be premature, so I waited a few trips before giving one. So far so good. In fact, the luggage even exceeded my expectations. Incredibly lightweight, sleek, spacious, a breeze to maneuver, and very very classy in black. I feel like I'm walking around with expensive luggage, and when it comes down on the carousel amongst all the other beat-up looking bags, I feel ridiculously proud. No dents, no cracks, just class. It even looks good being wheeled into the lobby of Mandalay Bay in Las Vegas. Sure, it's not Louis Vuitton, but still looks amazing. So 5 stars plus on Appearance, and fingers crossed that the 5 stars on Durability stays true.