The case did not match the picture! However, it is quite durable and has a lot of room inside. The very disappointing feature is the handle. Why would a company have a rolling, quite heavy, bag and the handle does not lock!! I almost sent it back, but could not endure the hassle of doing that. So, once you have your items in the bag, pull up the handle, then you go to leave, the handle just slides up and down - not good. The rest of the bag is fine, but the handle is a huge problem!
In one years time the handle will not telescope all the way down because the metal case it is in was so soft that it dented being taken up stairs. The handle has bare spots rubbed in it from feeding the it through the top flap. The wheels have collapsed and sunk into the bottom of the case and ripped the case. I do not think this should have happened at all but definitely so quickly. Cheap but a waste of money still.
I HAD ONE SIMILAR THAT WAS MADE IN THE US AND OUT OF LEATHER. I HAD IT FOR 20 PLUS YEARS, AND IT WAS STILL GOOD, BUT DID NOT HAVE THE WHEELS. THIS ONE DOESN'T HAVE THE SAME QUALITY LOOK.
- How accurate was the sizing? good
- Please tell us about the quality of the product. average
- Was the product free of any manufacturer defects? has not broken down yet
I bought this for my office since we make a lot of presentations and need to carry materials. I like that it is very roomy inside and does not have many compartments like the others I saw so it fits a lot of different type of documents. I wish the wheels would turn all the way around, thats my only complaint.