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Personalized Product Recommendations
While I was hopeful this piece of luggage would be stylish and durable, I was truly disappointed. It looked nice when it arrived, but I worried that the leather flap on the outside might be easily damaged...and, boy, I was right. Just one trip and this luggage was ruined. I had to check the bag at the airport on a short trip to Atlanta, and by the time it came off the carousel, the leather strap was torn off and thus, the outside pocket was useless. Also, though pink looks pretty, after this same trip, the exterior was stained with black marks that would not come off. I ended up throwing the bag away after only one trip. What a disappoinrment! Going forward, I'll sacrifice style -- and buy more practical, durable luggage.
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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