You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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The luggage arrived and we were very impresssed by the quality of the 3 pieces.
The interior lining, hanger and straps were top quality and the exterior construction
appears that it will last longer than the warranty of 10 years.
Rating
Weak
mkgoyet
from Maine, Jan 30, 2010
We just purchased this set on Napoleon luggage on January 1, 2010 for a cruise on the 16th. The luggage looked great, nicely made and rugged. This is the fist time we purchaded spinner luggage so I was not sure what to expect. The wheels are not protected like standard wheeled cases so I was a bit concerened when I opened the box and saw the 4 wheels 3-4" tall protruding from the bottom.
Well, as expected, when we picked up the luggage on the first leg on the flight, one wheel on the big case was practicly broken off. They are not attached to a frame so if they are heavy & dropped the plastic will not support the wheel & it will cave in.
Overstocked was great and will allow us to swap them for another style. PS: The smaller bags are ok since they are not as heavy and work well.
Rating
Cruise Luggage
ericnoanik
Jan 23, 2010
We found the Olympia Napoleon 8-Wheel Spinner 3-piece Luggage Set not only a great value but a great luggage set Not only is it durable but it was really easy to push or pull, the wheels worked great! We looked at all the stores in our area for a 3 piece luggage set to take on a cruise with us but we could not find anything to compare to the Olympia Napoleon luggage set. We would certainly reccomend this set .
Rating
Lousy Product
miss2010k
from Houston TX, Jan 22, 2010
I got the set a month ago. It looked very pretty, but the larger suitcase broke during my first trip abroad. I was totally disappointed in the product.
Rating
Excellent Luggage!
designdiscerner
from Riverdale, NY, Jan 17, 2010
It lived up to my expectations: stylish, durable and roomy; everyone in Boston kept asking us where we purchased our set because they wanted a set too!
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