You can return most new and unopened items within 30 days of delivery for a full refund.* Items must be returned in new or unused condition and contain all original materials included with the shipment.
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* For your safety, some orders go through our fraud prevention department. If yours is selected, we will quickly notify you (doing this may cause a delay of up to 3 days).
Standard Shipping:
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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Expedited Shipping:
We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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I love, love, love Mosaic luggage. I bought five pieces of this luggage line in 2007. I paid almost full price for each piece. In 2008, I found the same pieces of this luggage line at very discounted prices with Overstock.com. So, I purchased a second set of four pieces of the Mosaic luggage for myself. This year I purchased a third set of four pieces for my mom. We both adore the Mahogany brown color. THIS LUGGAGE IS SO BEAUTIFUL AND WELL-CRAFTED. I like traveling more just to show off my luggage. I would recommend Mosaic luggage to anyone. In fact, I have recommended it to family and friends. If you want high quality and expensive luggage at a discount, try this line. You won't be disappointed. It will last for years. Use your protectors included with the luggage to cover your pieces when you travel.
When I ordered this luggage I had no idea it weighed 19 lbs! Thankfully overstock sent me a paid return label because the weight was not indicated on info page. The post office was going to charge me 28.00 to return! I will say the company that shipped the item did apologize for the lack of information.
How often do you shop at Overstock.com? Few times a year
This an extremely high-quality bag. The workmanship is first-class, as are all of the materials. At the price it is a "steal." My only peeve is that the website listed in the documentation for registering the warranty information doesn't seem to exist. Because of this, there is also no way to acquire the set of identification letters that can be placed on the bottom of the bag to aid in recognizing it on an airport carousel. But this is certainly a minor annoyance compared with the exceptional value. I'll paste on my own letters!
How often do you shop at Overstock.com? Few times a year
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protects luggage during transit and in storage
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