This chic dotted Jenni Chan luggage allows you to travel in style. Featuring pink polka dots on a black background, this wheeled bag has a 45-degree tilting handle for ease of use. The interior is fully lined, and it includes an external packing pocket....more
The quality is fine and love the duel rolling wheels. The pull out handle bends and makes for an easier use. Therefore the broken handle just means it can not be picked up by that one side, just the side one. Love the design and it was easy to see on the lugguage cart.
How accurate was the sizing? It was fine
Please tell us about the quality of the product. The quality is good but the handle broke within first use and return has not been easy as this was a gift and shipped.
Was the product free of any manufacturer defects? This could be a defect but the handle just snapped.
The very first time that I used this luggage the handle broke. It pulled right off the top first time we picked it up to load into the car. I was very disappointed in the luggage but I did love the colors.
I love this design. Purchased this and the computer bag (carry on) It's grown up yet still playful. I love luggage that stands out and this does not disappoint. Will get the 25 and 21 inch to really complete the set.
How accurate was the sizing? Nice, Roomy and hopefully meet the airline requirements
Please tell us about the quality of the product. The look and feel are beyond my expectations
Was the product free of any manufacturer defects? yes
I absolutely love my new Jenni Chan luggage. I recently took it to Orlando, FL and it was perfect. It held everything I needed. I love all the compartments and the pattern is so kool. Everyone was asking where I got it from. I could not tell them becasue I dont want wveryone with it. I am going to order the other two pieces.
How accurate was the sizing? Exact
Please tell us about the quality of the product. Superior
Was the product free of any manufacturer defects? Yes
The 25 inch has a replacement plan, why doesn't this one? on Jul 17, 2012Please enter a valid question.Answer This Question
Okay, I will explain and just hope it makes sense. The way warranties prompt is based off of taxonomy and it appears these are both in different taxonomies. My guess is that the one not prompting is a new taxonomy that has not yet been mapped for the warranties. At any rate it is being worked on and should have one available soon.overstockcustomercare1 on Jul 24, 2012
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FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
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