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Showing 1-7 of 7 reviews for this product
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Rating
Handle broken within minutes
 from Falls Church, Va,  Aug 30, 2011

The quality is fine and love the duel rolling wheels. The pull out handle bends and makes for an easier use. Therefore the broken handle just means it can not be picked up by that one side, just the side one. Love the design and it was easy to see on the lugguage cart.

  • How accurate was the sizing? It was fine
  • Please tell us about the quality of the product. The quality is good but the handle broke within first use and return has not been easy as this was a gift and shipped.
  • Was the product free of any manufacturer defects? This could be a defect but the handle just snapped.
  • Would you recommend this to a friend? No
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Rating
Very poor quality
 from Butler, PA,  Jan 29, 2014

The very first time that I used this luggage the handle broke. It pulled right off the top first time we picked it up to load into the car. I was very disappointed in the luggage but I did love the colors.

Poor
Poor
Excellent
Poor
Poor
Excellent
  • Would you recommend this to a friend? No
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Rating
Great quality luggage
 from New York, NY,  Jan 9, 2014

This was purchased for a teenager. The quality of this luggage is great and the pattern will stand out when flying.

Excellent
Poor
Excellent
Excellent
Poor
Excellent
  • Would you recommend this to a friend? No
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Rating
Terrible Quality
 from San Diego, CA,  Aug 14, 2013

Terrible Suitcase. Does not roll smoothly. Zippers do not close smoothly. It has become a fancy box in my storage unit.

  • How accurate was the sizing? Accurate
  • Please tell us about the quality of the product. Terrible
  • Was the product free of any manufacturer defects? Not sure if it was a defect or if the luggage is just made poorly
  • Would you recommend this to a friend? No
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Rating
Luggage Snob
 from Columbia, MD,  Jun 18, 2013

I love this design. Purchased this and the computer bag (carry on) It's grown up yet still playful. I love luggage that stands out and this does not disappoint. Will get the 25 and 21 inch to really complete the set.

  • How accurate was the sizing? Nice, Roomy and hopefully meet the airline requirements
  • Please tell us about the quality of the product. The look and feel are beyond my expectations
  • Was the product free of any manufacturer defects? yes
  • Would you recommend this to a friend? Yes
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Rating
Excellent
 from Cleveland, MS,  Mar 22, 2013

I absolutely love my new Jenni Chan luggage. I recently took it to Orlando, FL and it was perfect. It held everything I needed. I love all the compartments and the pattern is so kool. Everyone was asking where I got it from. I could not tell them becasue I dont want wveryone with it. I am going to order the other two pieces.

  • How accurate was the sizing? Exact
  • Please tell us about the quality of the product. Superior
  • Was the product free of any manufacturer defects? Yes
  • Would you recommend this to a friend? Yes
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Rating
polka dot luggage
 from Kinston, NC,  Sep 24, 2012

My daughter wanted some luggage and decided that this was attractive. She is very pleased, as am I.

  • How accurate was the sizing? yes
  • Please tell us about the quality of the product. Seems very sturdy
  • Was the product free of any manufacturer defects? yes, to my knowledge
  • Would you recommend this to a friend? Yes
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Showing 1-7 of 7 reviews for this product
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