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This luggage held up well on a two week multiple destination European tour. With 6 plane trips and tight car packing I was suprised how well it fared. It arrived with a few black marks but no other problems. It was light to transport and the 20" bag was perfect for a carry on. I wish that they had added a second 20" bag. This was a great value and holds up well. The couple we travelled with actually ordered this when we came home. The bright orange was easy to spot at the airport baggage carousel.
After my trip to NYC, one bag already cracked. I expected more from Heys. This set is easy to break and inconvenient to use. I probably won't buy this luggage again.
We previously had XCase that opened at the short end, making it somewhat difficult in the smaller European hotel rooms...it also did not have the expansion benefit nor the built-in locks. We have found that this luggage is extremely lightweight...ours this time is orange...and easy to identify in the airports. Very easy to overpack as they are large! I can't imagine using soft-sided bags any longer! We are continually asked where we got the bags!! Try 'em, your're bound to Like 'em!!!
This was a nice piece of luggage that we purchased. It came reasonably quick. I would definitley recommend this luggage set. I like the fact that it is lightweight. I Haven't traveled yet with it, but I am sure it will last a long, long time.
How often do you shop at Overstock.com? First time
This is my 1st hard suitcase purchase. I was skeptic about ordering it since I was so use to the soft case ones. Anyways... I'm pleased with my purchases & have no complaints. The cases are much lighter, durable, & attractive then my previous cases in the pass. Overstock.com did an awesome job deliverying what was stated on there ad. The shipment came in very quickly. I mean before I even get some sort of reply stating that my items have been delivered. If I need anymore suitcases in the future then Overstock.com will be the 1st place I will shop. Online shopping could be an AWESOME experience because you don't have to drive to look, buy, or waste time deciding what you want. Everything is delivered to you at the click of the button. However, you need to be sure & definate of what your purchasing. Otherwise, it can be a headache & time consuming to square your order away. Take your time & then you don't have to waste more. Final note... "You get what you pay for"....:)
How often do you shop at Overstock.com? Few times a year
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