Heys Sidewinder 3-piece Lightweight Hardside Spinner Luggage Set

Today: $286.99
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ITEM# 11288053

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Details

ITEM#: 11288053

  • Heys Sidewinder luggage set is made from lightweight ABS.
  • Sidewinder three-piece hardside luggage set features Spinner wheels for a fluid motion
  • Innovative trolley handle system allows flat packing in the luggage compartment
  • Zipper closure system with detached 3-digit combination locks
  • Available in army green, turquoise, black, fuchsia, silver and navy color options
Dimensions
  • Large: 30 inches long x 19 inches wide x 12 inches deep, 11.73 lbs
  • Medium: 26 inches long x 16 inches wide x 10 inches deep, 9.61 lbs
  • Small: 21.5 inches long x 13 inches wide x 9 inches deep, 7.45 lbs

Specs

Features
Material ABS
Type Hardsided Lightweight
Feature Locking Spinner
Color Black Blue Green Pink Silver
Dimensions See description
Warranty Seven Year Limited
Materials ABS
Model Number N/A

Customer Reviews


5 Stars
11
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5
  • Heys products crack - don't waste your money!

    Buyers beware!! I purchased a Heys 26" Silver Crown Elite Spinner for over $200. I decided to use it for the first time this Christmas. It was advertised as a high quality product and I was initially pleased by the look and design. I took it out of the original packaging and packed it for the trip. I took a short hour long flight from Northern California to Southern California, and when I received the bag back from the airline, there was a huge crack in the suitcase near the top. I called Heys customer service, and the agent informed me that there was nothing they could do as this is not covered under the warranty. I cannot believe that Heys produces such a poor quality product that it cannot stand up to even ONE short flight. The customer service agent was not very helpful or friendly, although I am sure she was doing what the service manual told her to do. It is a real shame that this company doesn't have the integrity to back up their own products. They need to pull the products from the shelves if it cannot perform as advertised. Cheating customers for short term gain is a bad strategy. If I had received good service or a good quality product, I might have been a loyal Heys customer for life. If I can prevent even one more person from wasting bucks on this inferior, defective product that Heys calls luggage, I will do whatever I can. Don't give your hard earned money to the Heys charlatans!

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  • Defective luggage. Awful customer service.

    My husband purchased the Heys Eco 3 piece set for me for Christmas two years ago. The first time I used the large piece the whole wheel/corner section broke off and was unusable. I made numerous attempts and took me almost a year to get a replacement. One month later the medium piece was used for travel and same scenario, entire corner busted off. Its been several months, numerous calls and emails and still nothing. They have once time apologized after 7 email attempts for the lack of response, but then proceeded to ask for the same info I repeatedly provided (proof of purchase, pics, etc). I have been attempting to get a replacement which is covered under their warranty since October 7th 2013. Today's date is 12/03/2013 and 6 calls, and 12 emails later I'm still in the same situation with not one valid attempt to help me. Do not buy their luggage and certainly don't expect to depend on their customer service. Its absolutely the worst I've ever experienced.

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  • Love this luggage!

    Ordered these just before a trip to the Cayman Island and requested expedited shipping due to my procrastination about ordering new luggage. The set arrived on schedule even though the shipping information under order staus was never updated. Customer service was very attentive and kept me informed of the status. We love these spinners. Extremely easy to push through the airport over many different surfaces. The carry-on size is very spacious and also was easy to roll down the aisle of the plane. The turquoise color was easy to spot on the luggage carousel. The exterior finish appears to be durable. No complaints at all - very well made and easy to use.

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  • One down...two to go.

    My husband and I used the middle sized suitcase on 3 trips total. The side handle broke off. From the reviews I expected the suitcases to be more sturdy. We now only can use the super large case adn the small one. We will see how long they last. I will not buy this brand again.

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  • Love them

    I travel a lot and really beat my suitcases up. Beys has a lifetime repair or replace warranty. I've had past Heys suitcases replaced free of charge and stick with the brand.

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  • So Far - My Favorite Luggage Ever!

    I travel ALL THE TIME. Sometimes I fly 2-4 times a week, so I go through luggage quickly. I needed something durable and light, nice-looking and functional. I took a chance and purchased this luggage set even though I'd never heard of the maker. (I did some internet research on Heys though and felt like it was a respectable brand). When I got the luggage, I flew out the next day with the two smaller pieces. Not only are they lightweight, but they are ROOMY!!! So far, I've flown with this luggage about 6-8 times I think. I've barely got a scratch on 'em. This luggage is perfect for touring musicians, dancers, singers, etc. Also perfect for other business travelers. I'd recommend getting some plastic organizers for inside the bag if you prefer separating your items. Also, the zippers can get a little stubborn, but with a quick spray of WD-40, the zippers won't budge. I love that the wheels spin too, takes a lot of strain off of your wrists. If you travel a lot, this is the luggage for you! Oh yeah, I bought the green color, the whole set looks fabulous!

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  • Heys luggage

    The luggage's light weight helped keep us below our 50 pound maximum on our latest flight. It handles well, and I would recommend it to others. The only downside is that there are no outer pockets for those last minute "stick this here" items! Otherwise, we were very pleased with our two sets of Heys luggage.

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  • Locks ARE SEPARATE

    Luggage looks nice, but not what I wanted or expected. If you are looking for luggage with the TSA locks built in, DO NOT buy this set. The picture is not accurate. All locks will come separate for each piece of luggage. Due to the timing of my trip I am now stuck with luggage I would not have purchased if the description and picture were more accurate representations of the product. Even if I was able to return them for a refund, Customer Service informed me I would have to pay for the return shipping.

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  • Great Value

    Got this great set of suitcases right before a major trip so waited to write my review until I actually used them.. They were lightweight with total turning flexibility..loved them! We had looked at them while visiting The ***** where the price was $99.00 for the smallest size. I used the medium size for an 8 day trip and my hubby used the largest size. We packed all of our travel amenities into the big one along with two pillows and assorted other items. I packed 5 pairs of shoes along with 8 days of clothes including dress clothes for evening dinners. At this point I would recommend them to one and all for ease of use and ability to contain everything one would need for a trip. Only negative was choice of colors but at this price Army Green is fine by me:-)

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  • Great Buy

    The Heys suitcases were recommended to me by a fellow passenger on a recent flight. His bag was two years old and looked new. He says he flys to and from India just about every month. Overstock had the best price and delivery was very prompt.

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