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The purchasing process was very easy. I was kept well informed of the order status right up to delivery date. As advertised this piece of luggage is very durable. I travel roughly 80% for business and I tend to go through luggage in very quick manner. I needed a product that was affordable and durable. Overstock.com and Coleman have delivered me that product.
This odor is detectable even when the case is zipped shut. I think it quality control at the warehouse should have stopped this before it was shipped.
This product was purcahased as a gift to replace a second Traveler's Choice Hardside Spinner. Both of the Traveler's Choice products split - one after 4 or 5 uses and the second on the very second trip for which it was used. I can only hope that the name Coleman represents a much more durable product.
It was what i ordered and I was well aware of what i ordered. Therefore the system can be said to be as presented and would explain while internet purchasing will undoubtedly radically alter the way of retail sales. This will be of detriment to the big box store and will be to the advantage of warehousing and freight companies.
I really liked it. But one way trip from NYC to HKG rendered it useless. 4 straight line cracks were developed on both sides just like that. True that Cathay reimbursed me but for this low price, a similar case just couldn't be found in HKG. I ended up getting another hardsided one (26") and it survived the return trip from HKG -> ORD -> BOS. This new one feels flimsier yet it survived. So maybe this luggage is fragile or maybe that was just one unfortunate incidence...
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
FINAL SALE EXCLUSION: Items marked as FINAL SALE are not returnable unless the problem you experience is the result of our error.
Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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