After purchasing 2 sets of this luggage, I read conflicting comments about them -- just the best and just the worst. When they arrived, one set had a crack in the large suitcase. Overstock jumped over barrels to replace the broken piece. We just used both sets on a cross country trip to cruise the inner passage of Alaska and take a land tour following. The suitcases suffered being on 3 different airplanes, loading on and off the cruise ship, and loading and unloading from several bus trips following our cruise. When we arrived home, there was but one extremely small scratch on one case, which we considered normal wear and tear. We especially liked the design of the cases and the way they securely held our belongs together. We packed a bottle of wine which we received on the trip and it came through without being broken. The "hard side" does an extremely good job of protecting fragile items. The expandable side allows for including those extras you pick up on a trip. The small case fits nicely in the overhead bins on the major airline we flew. All in all, the initial fears we had after purchasing the suitcases and reading the reviews were put to rest after the beating they received on our trip from the east coast to Alaska. I'd definitely recommend these to anyone considering them.
I ordered this set in purple because I wanted to try the hard side style with spinners with a color that stood out from all the other black luggage most people carry. When I first got them I wasn't going to keep them because it seems a bit strange to pack. Once I got it packed and the weight balanced out between the two sides there seemed plenty of room to spare so I even got to pack a couple of pillows so my trip seemed more like home while sleeping. During my trip I was sitting on the plane while boarding only to see the baggage handler take my bag and slam it down on to the conveyor belt..it held up well...no cracks or anything just some scuff marks!! You'll need to get use to a new way of packing but I do recommend this set.
Excellent luggage. Had previously purchased the medium size in a retail store. Liked it so much bought these two pieces to complete the set. Very light weight and easy to use. The design of the inside is great. One side has straps to hold items in place while the other side completely zips up into a separate protected compartment. Also has two other zippered sleeves on the inside. My husband loves the small carry on size for traveling- it surprisingly holds a lot of stuff
I used this suitcase ONE TIME and it BUSTED / CRACKED DOWN THE MIDDLE. All my clothes came out, and IT WAS NOT EVEN PACKED TIGHT OR HEAVY. The material is made of PAPER THIN PLASTIC. TOTAL JUNK!!!!!! It is cheap because it is cheap!!! DO NOT BUY!!
Badly damaged by airlines in first use. Outside covering looks like cut. Airlines would do nothing. Says luggage not suitable for checking. I just got home from trip and reviewed three year warranty and will check today to see what can be done if anything. Would love to be able to return. Have receipts and original box. Please advise. Thanks but cannot recommend.
Nice styling. Both pieces held more than I expected. Used them on a recent trip and made traveling a breeze. Unfortunately, my husband packed several pairs of shoes in the zippered top compartment of the large case and the zipper ripped when he opened it. This was user error, NOT due to the quality of the product. I would just advise to not pack that side too heavily. Very satisfied with this purchase.