I ordered this bag to take on a business trip. The bag has a ton of storage and organization which is wonderful for me. We carry laptops at my work, and it is very convenient to take a lot of stuff with me without loading down this bag, or heaven forbid, having to carry another one for all my files, etc. The bag is constructed very well. The reason for the 4 stars, is the handles that are attached to the bag. I think these need to be re-worked somewhat. I would like them to be a little shorter, and more substantial in the upright portion, they tend to lean towards the back of the bag which can make it difficult to grip by the handles when you want to slide it from your shoulder. Otherwise this is the perfect accessory for all my laptop needs. I can actually carry both my 15.4" work laptop and my personal 17" wide screen in the same bag, I just use a neoprene sleeve for my 17" to keep it padded and protected. Overall this is a wonderful bag, and I would purchase for family, friends, and co-workers for gifts.