I used this when I was doing home visits as nurse. There is tons of room to organize the paperwork I had to bring along, in addition to lap top, water bottle, stethoscope, etc. The best part: saving my back by being able to roll it all!
Not much room. Hard to get binder and books out because the top part of bag is stiff. The handle broke/keeps sticking a couple months after I started using it. I bought the warranty and thats a joke. I have to spend my own money to send it back even though I bought a warranty? Save your money on this purchase or spend a bit more for something else. I was using this for school only.
I'm a professional who regularly uses the transit system, and wanted a rolling backpack to carry laptop, small lunch, and work files from home-transit-office-transit-home. This one has performed admirably over the last 5 months, and doesn't look too bad, either. My only issue has been that a small rock can occasionally lodge in one of the wheels and make it drag rather than roll. Thus 4 stars instead of 5. A larger wheel opening would fix this. I've probably rolled the bag over approximately 40 cumulative miles by now, with no signs deterioration.
Telescope handle broken with 4 months and warranty of Calpak is a joke. We need to ship the product with return shipment and pay *****as service charge. With this money I would buy another back. I would never buy any traveler's choice product.
I bought this backpack for my daughter, her previous rolling backpack lasted 3 years. This backpack lasted less than 3 weeks and the handle that allows you to roll the backpack broke. The zippers are also cheap, they do not zip smoothly. I am very disappointed in this purchase.
Late delivery. I almost cancelled because it stayed not less than two weeks before arrival. May not buy anything I need so urgent from them. The black is not charcoal black. They need to work on their color. Although the base is really strong to carry my heavy books.
I bought this bag because I wanted something different than the average looking rolling bag. First off, the first bag I received was not what was advertised. I ordered the purple and it was supposed to have a closed handle. Not. I returned that one only to get the same bag in exchange. The representative stated they don't know what the manufacturer is going to send. Wrong answer. Second, the bag is nowhere near 18 inches. The handle pole/stick (whatever you want to call it) takes up entirely too much space in the bag. Third, the lining and inside zipper all ripped after the second use. I used the bag to carry groceries and work stuff and sometimes as an overnight bag. Right now I use it as a storage bag.