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Personalized Product Recommendations
We complained to customer service about the fact that the face is larger than the description said b/c we could have purchased the watch for a couple hundred dollars cheaper on another site but we bought it here thinking the face would be a little smaller. The customer service people did refund us the difference which was nice, but they made it sound like they were doing US a favor when in fact the mistake was very much theirs. That was a little disappointing.
Leaves our warehouse in 1-3 business days. *
Items must be returned in new or unused condition and contain all original materials included with the shipment.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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