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watch face size larger than description on page
 from Andover, MA,  Apr 12, 2012

We complained to customer service about the fact that the face is larger than the description said b/c we could have purchased the watch for a couple hundred dollars cheaper on another site but we bought it here thinking the face would be a little smaller. The customer service people did refund us the difference which was nice, but they made it sound like they were doing US a favor when in fact the mistake was very much theirs. That was a little disappointing.

  • How did the image on site compare with the actual product? the image looked the similar, a little difficult to see the stripes on the face in the image
  • How accurate was the sizing? it was incorrect. it says the face is 37mm, but we think it's 43 mm
  • Please tell us about the quality of the product. Other than the mixup, the product is high quality - beautiful
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