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Personalized Product Recommendations
I received this necklace and when I opened the box, it was a little tiny padlock and key. I thought it was bigger from the picture, they need to put a size on these descriptions. You need a magnifying glass to see the little padlock and it arrived knotted up.
This is a very pretty necklace, but is not what I expected. To be fair I probably should have read the description more carefully. I expected the actual charm on this necklace to be larger. The picture makes it look like it is quite a bit bigger than it really is. The actual charm is quite small, like the size of my fingernail which really surprised me because I thought that given the length of the chain it would be bigger. Delivery of this item was very speedy, but the chain was all in knots when it arrived. In general it is very pretty and definately worth the price, but don't expect it to be big!
Items must be returned in new or unused condition and contain all original materials included with the shipment.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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