I ordered one of these for my mom's birthday. When I received it, they had forgotten to inscribe "I Will Miss You Always" on the back. I had to give my mom the blank locket while I waited for them to send me another one. THEN my mom liked it so much, she decided to get two of them as Christmas gifts. She received one engraved correctly, and one AGAIN was missing the engraving. She got two lockets in the same box, one with the engraving and one without. She now has to give the blank locket without the engraving as I did, while we wait for them to send ANOTHER one. Who knows if it will be inscribed or not. I loved the locket, but don't get it unless you are prepared to send it back multiple times.
Items must be returned in new or unused condition and contain all original materials included with the shipment.
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Our standard shipping method is ground shipping. We also offer expedited shipping for most items. Your final shipping cost and estimated delivery timeframe will be available at checkout.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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