These earrings and pendants are made with Sterling Silver and your choice of white or blue diamonds. The earrings are secured with butterfly posts and the pendant comes with a Box chain and spring ring clasp closure with highly polished finish....more
The "collection" pictures a pendant with earrings, in the web page ad, in the checkout page, and even in this solicitation for a review. While the package arrived timely, the invoice said "earrings", no pendant was included, and it was too late to correct prior to Christmas. Additionally, upon inspection of the earrings, neither of them included backs for the posts, rendering them virtually worthless.
I contacted customer service, was provided the necessary return authorization and shipping label to print, so I cannot complain about the "service" side of this transaction.
Obviously the product and its advertising leave a great deal to be desired.
I do not recommend this product, and caution any and all prospective buyers.
I ordered this collection of both the necklace and earrings and once I received the order only the earrings where in the box, and you could clearly see where the necklace had been placed in its proper secured place, had been removed from the box. I contacted Overstock and customer care said I only ordered the earrings. II will never ever do business with this company again for there unprofessionalism, and poor business tactics of the handling of this order.
How big is the actual pendant? The dimensions listed of 2.44mm x 16mm can NOT be possible for the pendant itself.karatelovr on Dec 6, 2012Please enter a valid question.Answer This Question
Thank you for your interest. In inches, the earrings are 0.49 inches and the actual pendant is .63 inches. Please feel free to contact us again with any further questions.overstockcustomercare1 on Dec 6, 2012
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Usually leaves our warehouse in 1-2 business days.
Standard Return Policy for Jewelry:
Items must be returned in new or unused condition and contain all original materials included with the shipment. More details
* For your protection, all orders are screened for security purposes. If your order is selected for review, our Loss Prevention Team may contact you by phone or email. There may be a two business day delay to process your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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