I purchased a pair of pearl earrings for my daughter in-law. The pearls were different sizes and the colors did not match. I ordered an exchange pair and they too did not match. I called Overstock and they inssisted the photos do not match the product. They said don't look at the photo because they are not always right. If a photo is used I expect it to be very close or the same. Why would I spend time searching a website if the items don't match what you order. Overstock paid for the return of both earrings which I really appreicate. I hope to have better service with my future orders.
- How did the image on site compare with the actual product? Pearls were much larger and colors did not match
- How accurate was the sizing? Inaccurate
- Please tell us about the quality of the product. Poor