Wed Apr 08 00:00:00 MDT 2015
Eugene F. Jr. R.
Rating:5.0
VERIFIED PURCHASE
The watch is a beautiful, detailed watch for the money. The face is clean, bright and easy to read and the blue colors are striking. The band is comfortable and of great quality. I have worn leather or leather/cloth bands for years and was concerned with the comfort of a stainless steel band but this one is exceptional.
I have gotten to know Xezo over the past few months and am struck with the care they take in the design and build quality of their products.
They are most responsive.
As well Overstock.com was exceptional on this purchase. I had an issue with the first watch 30 days after purchasing it with the movement. Though it is a highly respected movement, (Citizen) Overstock.com was easy to work with on the exchange for a new one. They even shipped the new one before receiving the original back, provided shipping labels by e-mail and follow-up e-mails throughout the process. I am new to Overstock.com but will certainly do business with them again.
As well, Xezo was most responsive about my concerns with the original watch.
I enjoy unique, well made products though at times issues can arise. The real test of a quality company is the response when a problem occurs. Both Overstock and Xezo performed exceptionally well.