I absolutely love this owl necklace, however, it broke and I had to get another one. Dummy me didn't realize I could have purchased a warranty, however, not sure what that would have covered. I have gotten several necklaces and they keep breaking but I just love the pendant itself. Maybe I will purchase a warranty once and see how that works. I realize this is not an expensive item but it is so lovely to wear and I get a lot of compliments.