I called customer service. they allowed me to return earrings for a credit. The earrings came with a stone missing. I felt this was poor quality assurance. I did not want to try a replacement pair. I asked for a refund and got it.
- How did the image on site compare with the actual product? not very good
- How accurate was the sizing? earrings are smaller than shown in picture
- Please tell us about the quality of the product. a stone was missing.
I ordered 4 pairs of these earrings as bridesmaid gifts, however they are so poorly crafted I am unable to use them, and as they are earrings they are non-returnable. Do not purchase this item, the earrings are totally misrepresented by the photo. The little 'diamond' in the earrings is yellow, the 'sapphire' stones are loose (one of the stones fell out and was in the plastic bag it arrived in). Overall, these earrings are poor quality, tacky looking and unsuitable to give a a gift. A disappointing purchase and waste of money..