I ordered this necklace for my 9 year old daughter for Christmas, because she had been asking her dad and I for a locket. I liked this one because it had her birthstone. I read the reviews and all the reviews were very favorable. I received my locket and was so excited because I just couldn't wait to wrap it because I knew she would love it. When I took it out of the package it was definitely beautiful and bigger than what I thought. When I got it, it was already opened and I was excited because I wanted to see what size photo would fit. As I went to close it back, the clasp didn't work. It wouldn't lock into place and it just held open. I was so disappointed and really hate to have to return it, but she can't walk around with a locket opened. I would have have preferred to exchange it because I think I may have just gotten a bad one, but there were no other ones. Other than the clasp the necklace was definitely a good value, beautiful and would have been a wonderful gift. I'm just disappointed, but I am glad that no one else experienced this.