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Bad packaging and missing diamond
 from Honolulu, Hi,  Jan 28, 2014

Before I bought this ring I asked a customer service representative if the diamonds are well set in, if it'll last through swimming, bathing, exercising, etc , which was my main concern. I was told Yes it would last through it all. When I received this ring, it was underneath the cushion in the jewelry box, looked like it was clanking through out shipment. At first it didn't bother me much because it looked beautiful. I admired and inspected the ring before I wore it and noticed that a diamond was missing on the band of the pear shaped ring. I contacted customer service in chat but couldn't be helped because my item was over $XXX.XX and was informed that I will be contacted by email or phone within 2 days. I received my email as promised and noticed that the email stated that if I qualified for a replacement it will be sent to me. I'm worried about receiving a replacement because if a stone was missing when I received it I'm not so sure it'll last through swimming, in the shower etc(as promised). Again I contacted customer service and have to wait another 2 days to be given further information. I would not recommend this ring to anyone looking for a wedding ring set. Unless you have the time and energy to go through the hassle.

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  • Would you recommend this to a friend? No
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Loving it!!
 from Harbor City, CA,  Nov 24, 2013

Despite shipping taking longer than they had promised, when the ring arrived, I LOVED IT. My fiance purchased the ring for me for our engagement. I always thought I wanted the square halo rings like everyone else, so when he chose this one I thought I would force myself to like it. That was not the chase because when I saw the ring in person I fell in love with it at first sight. I was glad he chose something different. All my friends and family loved it when I sent them a picture of my ring. I chose my ring size which is 9 but it is slightly lose. I would definitely recommend it.

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  • Would you recommend this to a friend? Yes
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