To be prefectly honest, there was a delivery date issue with the replacement order and I was dealing with a lot of entry-level customer service representatives. They were giving me a runaround and reciting company rules and policies, and were not hearing me out. I was about the cancel the order and never order from Overstock again, but a Customer Care manager named Jonas saved the day and will have it delivered to me by the date needed. Thanks to Jonas, I will continue to be your devoted customer.
- How did the image on site compare with the actual product? excellent
- How accurate was the sizing? on the smaller side
- Please tell us about the quality of the product. the weight, the width and the design surpass anything else I've seen in that price range.
- Would you recommend this to a friend? Yes