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Personalized Product Recommendations
I really loved this ring from the moment I recieved it. I wore it constantly. However, 2 weeks after I got it, the center stone fell out and I could not find it. I called custumer service that night and they were very helpful. My only complaint is that they require you return it in the original box. Thank God I recycle because otherwise I probably would have not had the ring box. I sent the ring back in and they promptly sent me a new one, no questions asked. I am very satisfied with the quality and service I was provided. I just hope it is not a flaw in the design of the ring and the stone dosen't fall out again. The ring itself is gorgeous.
Leaves our warehouse in 1-3 business days. *
Items must be returned in new or unused condition and contain all original materials included with the shipment.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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