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Personalized Product Recommendations
I ordered this charm for my daughter to add to her charm bracelet. It looks nice but the workmanship was of poor quality. After two hours of use the link that connects the lock to the charm got caught on to my daughter's very expensive dress. The link was not securely sealed and it ruined a gorgeous Christmas dress. Now I have to throw out the dress and run around to try and get the charm fixed. I do a lot of shopping online due to my busy schedule, now I'l have to waste precious time to get this fixed. VERY FRUSTRATING AND ANNOYING!!!!
Items must be returned in new or unused condition and contain all original materials included with the shipment.
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Our standard shipping method is ground shipping. You should receive your products within 5-10 business days from the day you order them.
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We offer Next Day, 2 Day, and 3 Day shipping for most items. Expedited shipping is not available for items being shipped to PO Boxes or APO/FPO destinations. For more information on this please view our Expedited Shipping page.
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* For your safety, some orders go through our loss prevention department. If we select your order for this process, we will immediately notify you that there may be up to a 3-day delay on your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.
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