The rug quality is great but there is a problem with the nuLoom mfgr.... dont order these rugs. They have a problem with their style numbers. I ordered 3 rugs all came completely different then the website showed... I had to return all Ex: ordered grey and blue came .. ordered again and a silver shag came etc... Just a pain. Overstock could not have been nicer but until they figure the problem out save yourself the time and dont order nuLoom.
Love this rugs feel under my feet. The pattern was perfect for our guest bedroom makeover. The only negative thing is that it does smell a bit even after a month of having it. Nothing too offensive...just...you know how some rugs smell. So I don't recommend closing the bedroom door at night. The smell is becoming fainter as time goes by. Overall a very nice rug!!!
Overstock rating : 4 stars , I'll deduct a star as it should have some mention on the site about the true nature of the rug being thin or something to that nature. Rug itself : 1 STAR !!! The Quality is terrible. The rug isn't thick shag, it isn't full shag.. it looks and feels like a bunch of cheap yard glued to a rug. The color isn't white as listed on the white and diamond pattern but OFF WHITE (yellowing white ) and the diamonds are not GREY.. they are multi-coloard grey tones and theres black in it. Overall, the rug quality is terrible and as soon as I received it i felt duped. I wouldn't say this is overstocks fault, i would say its a buying online issue. I returned it the next day. If you don't care about quality, or looks , it wouldn't be bad.
This rug looked nothing like the picture. The color was nowhere close. I didn't even have to unroll it all the way to see how unlike the picture it was. The process itself was very easy and easy to return. Would not order another rug from Overstock, tho.