I ordered this rug in two sizes from two different companies. It is listed as being and INDOOR/OUTDOOR rug but it is not suitable for outdoor use unless it will not be exposed to rain or dampness. It does not repel water but actually soaks it up as a sponge. After there day it was still saturated. Having ordered an 8 x 10 rug it is not very convenient to hang it up to dry. After trying to deal with the soaked outdoor rug, I used the other rug as and indoor rug. Within two weeks it was snagged and looked horrible. It was in an area of average traffic, but I live with just my husband and teen daughter. For a rug to look this bad within two weeks is unacceptable. I returned the rug to Overstock and they were very accommodating. The other company, (***************.***) however, was a nightmare to deal with. It took several months of phone calls, emails and disputes with my credit card company. The end result was they never answered the credit dispute so my credit card company refunded the purchase price. Bu tit was extremely aggravating having to try to return the rug. Overstock.com was fantastic to deal with!!!
Excellent quality,true to color. A unique rug, sure to capture comments. I had been sent the wrong rug,called customer service. They answered right away. Very polite,and took care of the issue right away. Processed the correct rug while I was on the phone,and arranged for return for the next day? A great company, they have product,quality,price, and service.
Just wish they made a larger size! Perfect for our beach condo..color is great with our couch and chairs, good dark beach blue
- How did the color on site compare with the actual product? Excellant
- Please tell us about the quality of the product. Seems very good
- How accurate was the on site description of the product? Exact